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lumper69
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Pixelating on 2 channels

For the last two days I am getting pixelating on ITV and Channel 4+1. Message coming up on screen saying problems with these channels. Whats the problem.

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Forum Team (Retired) BenD_H
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Re: Pixelating on 2 channels

Hi lumper69,

 

Thank you for coming in and posting your message, welcome back Smiley Happy

 

I am sorry that tehre's been some pixelation recently, it's certainly interesting to see as your TiVo is looking healthy currently. I was able to look into other aspects of the service and can see that there's a downstream power level issue on the Hub side. With no outage detected, this would require an engineer to help adjust this and bring this back to a normal operation.


If you can have a little look inside your 'Inbox', you'll see I've sent you a 'Private Message'. You can find this at the top right of the page, purple envelope Smiley Happy


Speak to you soon.

 

Ben


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