• 11
  • 0
  • 0
Joining in
Message 1 of 2
Flag for a moderator

Pixelating on 2 channels

For the last two days I am getting pixelating on ITV and Channel 4+1. Message coming up on screen saying problems with these channels. Whats the problem.

0 Kudos
  • 4.95K
  • 146
  • 282
Forum Team (Retired) BenD_H
Forum Team (Retired)
Message 2 of 2
Flag for a moderator

Re: Pixelating on 2 channels

Hi lumper69,


Thank you for coming in and posting your message, welcome back Smiley Happy


I am sorry that tehre's been some pixelation recently, it's certainly interesting to see as your TiVo is looking healthy currently. I was able to look into other aspects of the service and can see that there's a downstream power level issue on the Hub side. With no outage detected, this would require an engineer to help adjust this and bring this back to a normal operation.

If you can have a little look inside your 'Inbox', you'll see I've sent you a 'Private Message'. You can find this at the top right of the page, purple envelope Smiley Happy

Speak to you soon.



Who's who? Find out more about our community members. Good folk to know

0 Kudos