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Pixelated on some channels

A few of my channels are very poor quality and pixelated or just a green screen

i have rebooted my box and spoke to someone on the phone last week who said it should be working in 24 hours it's not and still is as bad if not worse

any help would be good 

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Re: Pixelated on some channels

Hi Scotti_e,

A warm welcome to our community Smiley Happy

I'm sorry to hear that you're getting pixelated picture on some of your channels.  After checking your box remotely I can see why this is happening.  there is some signal issues present that requires our engineer to call round and fix for you.

I will send you a private message with all the details.  Look for the purple envelope icon above.

Collette Smiley Happy



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