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Message 1 of 2 (37 Views)

Picture is pixelated, freezes and sound cuts out

Hi,

I have a tivo box and on some of the channels the picture becomes pixelated and breaks up/freezes and the sound cuts out. This mainly seems to happen on channel 4 HD but I have noticed it on some of the other channels. Sometimes it only happens every now and again but other times it's so bad I have to change the channel as its so bad. Any help with this issue would be welcome, thank you in advance.

Dan

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Registered: ‎26-03-2012
Message 2 of 2 (14 Views)

Re: Picture is pixelated, freezes and sound cuts out

Hi Dan,

 

Welcome to the community.

 

I can see there are signal issues with your TiVo® box that I would like a technician to take a look at so I'm just going to send you a private message which you will find if you click on the purple envelope at the top right of the screen.

 

Talk to you soon

Rose
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