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l1915s
Tuning in
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On demand and customer care no.s

Not working since February 13 despite it stating fixed and the an error again.8 days since I tried to watch a film

Phone lines closed - I have tried 5 days in last week well before midnight says closed

Sooo poor yet no one wants to help did web chat they just say wait til fixed. This week I waited 8 days says no issues. Error message 407 every time

Phone lines closed again - at 11:15pn

I pay £100 month for this rubbish
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backtothefuture
Fibre optic
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Re: On demand and customer care no.s

I've just checked their contact us page and it gives:

from your Virgin Media phone or mobile or from any phone


Lines are open

8am - 10pm, 7 days a week

I didn't think they were open past 10pm ?? - That might explain why they haven't been answering if you have phoned later than this.

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