I'm sorry to hear that you're having trouble accessing On Demand right now. I'd like to help check this out for you.
I have had a look at your boxes remotely and all is looking great signal wise. I'd like to know more about the fault you're experiencing, if you can please get back to me with the following information:
* Do you get an error message along with a code to quote?
* Does this affect all of the boxes or just the one? If just the one can you please specify which one?
* Is it affecting all of the On Demand features, or does this affect on certain areas?
If you can please keep me posted, I'm here to help.
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