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Old V+ box swap

I haven't used the V+ in the bedroom for a while and when I turned it on it was missing most of the channels, On calling I was told I have one of the old V+ boxes and was due a free upgrade to a tivo and to fill in the form on the web site. Unfortunately I can@t find the form, can anyone point me in the direction of where to find the form

Thanks Guys

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Message 2 of 2
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Re: Old V+ box swap

Do you have Sky Premiums in HD? Currency the box swap is only for those customers that do as a change early next year for Sky Premiums in HD affects the older V+ HD boxes.

If you do you'll get an email advising how to swap the box. If you don't then your missing channels should be fixed by the faults team who you spoke to earlier.
I work for Virgin Media - but all opinions posted here are my own
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