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Not getting free channels

Don't no if Any1 else thinks this. But I've got m+ tv and u don't get half of the channels that are free on free view on there. Witch I think is wrong. Whenever I ask them this they say u should just upgrade to get them. But that more money just for channels that are free on free view.
Just don't think this is right.
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Re: Not getting free channels

The channels have to pay to be on the VM platform and part of the deal done with the channels you think should be free will be what package thay will be in.

Virgin Media is a Closed Pay TV platform and thus does not offer any free channels (apart from the Public service channels BBC 1, BBC2, ITV, C4 and C5).

Said channels also have to pay for EPG space on the $ky platform.

200Mb(SH2 SH2AC Hub 3.0), 2 X V6 TV XL, Phone M. 100Mb Business (Hitron Hub).