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KatieJosh
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Noisy box

Hi

We have just set up with Virgin media, broadband and phone. Our satellite boxes seem to be SO loud.
It's like a constant knocking/banging.

Please can sometime advise Me?

Kind regards
Katie
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Forum Team (Retired) BenD_H
Forum Team (Retired)
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Re: Noisy box

Hi Kaite Smiley Happy

 

Welcome to the Community, it's great to see a new face Smiley Happy

 

Thank you for letting us be your provider for entertainment in the home, I can see that you've been having some loud noises with the box and I'd love to help here. 

 

I'd like to know if:-

 

This is happening above the normal sound of the TV shows/movies etc?

Does this stay the same noise when picked up off the surface it was on?

Do you have anything soft the feet the be placed on?

Does this happen when recording or when watching live TV without anything being recorded?

 

Keep in touch and speak to you soon.

 

Ben


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