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PSilvey
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Noisy TiVo Box

Hi, can I get an engineer out as my TiVo is making a slight noise? I have two TiVo boxes, one is ok but my second has a slight noise when on so I know it's not how it should be.

It has only just been installed so must have a fault.

Thanks

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Forum Team
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Re: Noisy TiVo Box

Hi PSilvey,

 

Welcome to the Community Forum and thank you for your post. I'm sorry to hear that one of your TiVo boxes seems to be making an odd noise.

 

I've run diagnostic tests to your equipment, but I'm not able to communicate with any of your boxes, so I'm going to need to get you to call in on 150 (free from a Virgin Media landline & Virgin Media mobile) or 0345 454 1111 (from any other phone), take option 2, and then option 2 again. I've noted your account, so that when you get through to one of my colleagues, he or she will see what checks have been completed so far and be able to investigate the box issue further for you.

 

Many thanks,

 

Terri


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