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No TV Service for 3rd time this week. Had text to say fixed but still no services

Well no service AGAIN, third time this week. I had a text stating problem had been fixed but I still have no services.

Just like to know if the right hand knows what the left hand is doing as it seems very unlikely.

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Re: TV Services

Hi dgreecer,

A warm welcome to the community Smiley Happy

I'm sorry to hear that you're getting frequent disruptions to the service, I'd like to help find out what's happening for you.

I have taken an initial look at your box remotely and all looks fine at present with the signal and power levels.  Can you tell me a bit more about that fault you're getting please?

Let me know, I'm here to help if you need me.

Collette Smiley Happy

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