i play a title picture plays for 1 min freezes then restets tivo box
I'm massively sorry to learn about the problems you're experiencing with your TV service at the moment, I've been able to run some tests on this from our end for you.
We're not detecting any issues at the moment, are you able to access / use any other apps on the set top box?
Are you able to try the following steps and let me know how you get on too?
After that, if you're still experiencing the problem get in touch, so I can continue to escalate this for you.
Look forward to hearing from you
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