Rang Up today about my £188 bill which has came through today (paid £25.33 on Thursday which i worked out with one of your employees would leave me at £174.99) was told that would leave me 2 weeks to pay off my bill which my services kept on! So why is my bill £188? Screwed over yet again and yet I'm one of your loyal customers!
Thank you for your message and posting again, I hope you're enjoying the Halloween celebrations in the area.
I would love to help and check to see there aren't any unwanted gremlins in the shadows here. I would just need to take a look into your account and see what's been going on, I know that when bills aren't corrected It can turn into a bit of a monster.
If you can have a little look inside your Inbox, you'll see I've sent you a Private Message. You can find this at the top right of the page, purple envelope.