I am sorry to read that there's been some issues on the TV services, I have been able to test the services into the home and I have found an issue.
Looks like one of the tuners signal isn't at the right level of operation, along with signal issues there is a potential issue on any broadband you may have coming into the house.
I would like to arrange for someone to come out and take a good look at this. If you can have a little look inside your 'Inbox', you'll see I've sent you a 'Private Message'. You can find this at the top right of the page, purple envelope