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Broken V Box - need a new one

My additional V box has broken  - no power to it - tried changing power cable no help - it just won't switch on - I need to tell someone that it needs replacing - the phone 150 just keeps taking me to automated we will check your line - I know the line is ok it's the box itself not working at all etc - I want to talk to someone - how do I get to talk to a person?



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Re: Broken V Box - need a new one

Hi there LittleOnion, 

I'd like to start by offering you a warm welcome to the forums and say that I'm really sorry to hear that your V Box currently has no power. 

I'd love to help you out with this by offering to book a technician to call out and investigate further. I'll send you a private message in order to set the wheels in motion. 

Please look to the top right of this page where you'll see a purple envelope icon, click on this and you'll see my message. 

Many thanks and apologies again. 


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