Menu
Reply
  • 1
  • 0
  • 0
LittleOnion
Joining in
503 Views
Message 1 of 2
Flag for a moderator

Broken V Box - need a new one

My additional V box has broken  - no power to it - tried changing power cable no help - it just won't switch on - I need to tell someone that it needs replacing - the phone 150 just keeps taking me to automated we will check your line - I know the line is ok it's the box itself not working at all etc - I want to talk to someone - how do I get to talk to a person?

 

Thanks

0 Kudos
  • 7.31K
  • 304
  • 648
Moderator
Moderator
476 Views
Message 2 of 2
Flag for a moderator

Re: Broken V Box - need a new one

Hi there LittleOnion, 

I'd like to start by offering you a warm welcome to the forums and say that I'm really sorry to hear that your V Box currently has no power. 

I'd love to help you out with this by offering to book a technician to call out and investigate further. I'll send you a private message in order to set the wheels in motion. 

Please look to the top right of this page where you'll see a purple envelope icon, click on this and you'll see my message. 

Many thanks and apologies again. 

Huw


The do's and don'ts. Keep the community welcoming for all. Follow the house rules