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Blue flashing heart and restricted channels


We've recently switched to virgin and at present we have three boxes (2 Tivo and 1 V HD).

The V HD box in the girls playroom now has a blue flashing heart on the display affecting on demand services and restricting the number of channels they can watch.

Our broadband is also not working correctly so could this be the reason 

Thanks in advance

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Forum Team (Retired) BenD_H
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Re: Blue flashing heart and restricted channels

Hi Cebera640,


Thank you for coming in and posting your comments, I would like to help and seeing as this is your first time, welcome in Smiley Happy


I'm sorry to know about the TV services not giving the right channels and the flashing heart. I've been into the account and can see that the TiVo isn't online. With this still off I'd like to send an engineer. I've sent you a 'Private Message', you can find this by clicking on the little purple envelope near the top right of the page.
Stay in touch and have a great day.

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