Hi there, I have just had the new V6 box installed. So far I am loving the speed of the interface, so much faster than the old Tivo box!
However, I am currently unable to access the Netflix app (or the Youtube app). Every time I try to load it, it gives me the message "Application is loading. Netflix is loading onto the TiVo box. Please wait a moment and try starting Netflix again. (V312)"
Having searched the forum, this seems to be a common problem that people are having. Does anyone have any advice, as I would really like to get Netflix working. I have tested it with the iPlayer app and that works just fine. I also was running my own router in modem mode. I have put the superhub back into router mode and swapped the cables over and the problem is still occurring.
I have exactly the same problem. I thought it was anything played in 4k was the culprit, now its just anything. I just get a generic cannot play title please try later. I have tried everything you have mentioned to try and sort it!
I used to have the 25% loading issue with UHD content on my Samsung TV... I was under the impression that I wouldn't be having these issues again! Oh well!
I will try calling Netflix to see if they know what the issue is. I don't hold out much hope, the last time I had these problems, they said you connect fine, contact your ISP... Contacted Virgin and they said it was Netflix! Great!!!
Will check the error code at the weekend...I suspect it could be that I have the router in modem mode and it hasn't been set up correctly, another post I have spotted that highlights the same issue. Will try at the weekend and let you know.