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Registered: ‎29-01-2016
Message 1 of 4 (99 Views)

Series link issues on v6 box

Series links are being set up correctly, on my v6 but then they fail to record. Any ideas?

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Registered: ‎11-08-2009
Message 2 of 4 (81 Views)

Re: Series link issues on v6 box

You can find why a recording failed in Hiccups.

Press Home, followed by 6 to access.

Forum Team
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Registered: ‎18-12-2012
Message 3 of 4 (53 Views)

Re: Series link issues on v6 box

Hi Janieo


As Ernie has mentioned, the recording hiccups are great for finding out why something didn't record. 


If you're still unsure of anything or feel that there's an issue, let us know and we'll take a look at this from our end for you.


Take care


New around here? To find out more about the Community check out our Getting Started guide

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Message 4 of 4 (49 Views)

Re: Series link issues on v6 box

Another point to remember is that although it may seem like a new series to you, it may have been shown before so setting it to New only means that it will not record. You would have to set it to New and Reruns. 

The quick way to check is when the menu returns to the Guide once the setup is complete, i.e. is the Series Link showing?

I have almost been caught out by this a couple of times, e.g. this week, a "new" documentary series starting on a BBC channel is actually a repeat and I realised this when no Series link icon appeared on the entry in the Guide.

Nice to be able to post again, after their "mistake".