Thanks for coming by.
I am sorry to hear that you're continuing to experience disruption with the TV service. I'd like to help and have a look at this for you.
Can you please let me know exactly what is happening and when it happens?
* Is the picture freezing/pixelating?
* Does the freezing happen when you're changing channels, navigating the menus?
* Does a reboot fix the issue (Even if it's only a temporary fix)?
If you can let me know more about the fault I can help further.
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