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phone not working since Xmas eve

Can't phone out, people can't phone in. I have no credit on my mobile so have to get hold of people through Facebook. OK can't get hold of anyone on email as no contact details, I was trying to phone on christ!Max eve to re negotiate my package and now all I want to do is cancel. I can see I'm not the only person with this problem but you would think they could at least let you know what's going on. When I do a check it tells me there is nothing wrong. !!!!!!!!

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Re: phone not working since Xmas eve

Hi there madcat13, 

I'd like to take this opportunity to welcome you to the forums and say that I'm sorry to hear that you've had some issues with your phone line the last few days. 

I can see that since you made this post a technician has called out and the issues is now marked as resolved. 

Should you still be experiencing an issue, please let me know and I can investigate further. 

Apologies once more. 


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