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Scottydb123
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Phone line is dead

Hi,

My phone line is dead. I have bought a new phone as I thought it was that but to no avail.

When I call my landline number, it rings on the phone I'm calling from but nothing on my landline.

Please help.
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Re: Phone line is dead

Hi there Scottydb123, 

Firstly I'd like to welcome you to the forums and say that I'm really sorry to hear that your phone line is not working at the moment, and I'd love to help you out. 

Thank you for letting me know that you've already tried another phone as this really helps by eliminating your phone from being at fault. 

I've run some testing on your phone and can see no reason why you should be experiencing this issue, so I'd like to arrange for a technician to call out and investigate further for you. 

I'll send you a private message in order to get things moving with this, please look to the top right of this page where you'll find a purple envelope icon, click on this and you'll see my message. 

Many thanks and apologies once more.

Huw


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