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amilicic
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Phone landline not working

Hello,

Our phone line is completely dead (and has been for a few weeks). We've ran the tests with a working  phone as suggested on your website and got a mesage to call Virgin. I have tried calling the 0345 454 1111 number from work (my mobile phone reception at home is very poor) but the automated service asks me to be at home when I call, which I can't do as my mobile won't work.

Can you please advise?

Thanks.

 

 

 

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Forum Team
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Re: Phone landline not working

Hello amilicic,

 

Thanks for posting on the community and I'm sorry to learn that you're without a landline at the moment.

 

I would certainly like to take a look into this but I'm unable to locate your account so I'm just going to pop you a private message which you will find if you click on the purple envelope at the top right of the screen.

 

Speak to you soon

Rose
Forum Team


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