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Registered: ‎20-03-2017
Message 1 of 2 (38 Views)

Phone dead

We've had no phone for a couple of days now. No dialing tone. No one can phone in, no one can phone out. Did the online check...stopped at 99% then said nothing conclusive.

Checked the handset and the connections. still nothing...

Would like a bit of help please.


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Registered: ‎04-07-2016
Message 2 of 2 (29 Views)

Re: Phone dead

Sorry to hear this Dribbs,


I've located your account and based on the checks already completed, it does sound as though a fault is present on the line.


I'd like to arrange for an engineer to attend and get this back up and running for you.


I've sent you a private message so that we can get this sorted.


Hope to hear back from you soon,




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