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Kendall76
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No phone line

Can you please tell me why my phone line still isn't working if you have fixed so called fault please? And will I be refunded for not being able to use my phone and have missed a hospital appointment because of this?
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Superuser
Superuser
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Re: Software update

how can a software update stop your landline working?


when the line is fixed you can call CS for a refund for the phone line for the days between you reporting it and it being fixed.
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Forum Team
Forum Team
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Re: Software update

Hi Kendall76,

Thanks for coming by and welcome to the community. Smiley Happy

I'm sorry to hear that your landline service has been disrupted.  I can see an engineer has called round since you last posted.  I hope all is working ok now for you.  

Should you have any further queries, don't hesitate to give us a shout.

Collette.


Tech fan? Have you read our Digital life blog yet? Check it out


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