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Line Cord Error - Dead phone BN11 Area


My phone line has died during the late evening (from about 9PM) for the last few days. Also went dead yesterday (Sat 28/11) during the morning.

My next door neighbour is experiencing the same issues.

Ran the service status and no problems reported

Ran the phone test and no issues found .. God knows what gets tested because I am looking at a dead phone as I type.

Can anybody tell me whether there is a maintenance service interruption for my area BN11 that is causing this problem.




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Re: Line Cord Error - Dead phone BN11 Area

Hi there Chrisfeek, 

I'm really sorry to hear that your phone line has been giving you trouble over the weekend, and I'd really like to help you out.

I've done some checking and can see that we've been aware of a few local issues, which have now all been cleared, and when I run tests on your line, everything appears to be well from this end, this does not mean that you may not still have an issue.

Please test the line, and let me know if you are still experiencing a fault.

Apologies once more.


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