a week ago
My mother has virgin landline, her messages are full up therefore no one can leave her a message.
Please could somebody confirm how to reset the message service.
Many best and kind regards, Jon.
Thanks for posting.
Your mother will just need to dial 1571 which will take her through to Virgin voicemail where she will be able to listen, save or delete the messages by following the relevant options.
I have added a link here which gives further information regarding our call features.
I hope this helps.
New around here? To find out more about the Community check out our Getting Started guide