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Home Phone not work

I have run a test and it confirmed there was not problem, have changed the phone over to check whether phone was a fault and it is not.  Still not phone line, please advise how I can now book an engineer.Thanks

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Re: Home Phone not work

Hi there lcowup, 

I'd like to take this opportunity to welcome you to the forums and say that I'm really sorry to hear that your phone line is not working at the moment. 

I've done some checks on your line, and can see no reason for this, there are no local issues reported, and the line is showing no abnormalities when tested. Thank you for letting me know that you've already tried another phone on the line, as this really helps. I'd now like to look toward booking someone to call out and investigate further for you. 

Please look to the top right of this page where you'll see a purple envelope icon, click on this and you'll see a private message from me with details on how we can arrange a technician. 

Many thanks and apologies once more. 


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