Came home and a so called Virgin engineer working on the Green cab next to my house ,
I think installing further up my street .
well guess what? and yes I have no phone line working .
30th March 7pm .
On Mobile phone Hour and a half and they cannot fix it to April the 4th even though there is also a of the door wire sticking out of the side jammed in it from working on it earlier .
Question 1 why can't they find what installers had been in my street ?
Question 2 why although not my fault why can't they repair straight away ?
Question 3 why is there no communication between (contractors) Virgin installers lol.
Question 4 And when called Virgin customer care they would not give me their surname ,
just their first name.
Question 5 When i explained to the customer care assistant that there was a cable hanging out the side the green box that could be dangerous to passers by or children he said the engineer on the 4th will check it out ,
now I would of thought a big company like Virgin would be slightly worried about a child being hurt from voltage be it low or what ever they use in the Cabinets or even pulled out by Vandals.