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Constant engaged tone on home phone can't make calls

Constant engaged tone on my home phone I can't make calls out on it and it was fine yesterday, broadband and tv fine.  Tried a different handset but same result Help please

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Re: Constant engaged tone on home phone can't make calls

Hi there Wend, 

Firstly I'd like to welcome you to the forums and say that I'm really sorry to hear that you're having some issues with your phone line at the moment. 

I've done some testing on your line, and can see no reason why this should be the case. As you've already eliminated the phone by trying a different handset then I'd like to look into booking a technician to call out and investigate further, so I'll send you a private message in order to get the wheels in motion. 

Please look to the top right of this page where you'll see a purple envelope icon, click on this and you'll see my message. 

Many thanks and apologies again. 


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