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Dumbo1
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Calls from Cyprus

When I receive calls from Cyprus ( 2 or 3 times a week) the call cuts off after about 20 minutes...sometimes we both get cut off and sometimes I can hear the caller but he cannot hear me.Any valid reasons for this....it has been happening for a few weeks now.If he re- dials we get the same problem but immediately call connects.

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Re: Calls from Cyprus

Hi Dumbo1

 

Welcome to the Community, I'm really sorry to learn about the problem you're experiencing with your phone at the moment.  

 

Does this issue occur with one phone number in Cyprus? Or are you finding it with more than one? Have you been able to test your handset, by trying another handset or by testing yours on another handset?

 

Lastly, I'd like to test the line from our end for you. To allow me to do so, could you respond to the private message I've sent? You can view the message by clicking the purple envelope on the top right of this page.

 

I'm sorry again for the inconvenience this has caused, we'll talk soon

Craig


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