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Registered: ‎18-06-2017
Message 1 of 2 (47 Views)


How do I turn on my Virgin mobile roaming if I'm already in Spain?

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Registered: ‎28-11-2015
Message 2 of 2 (35 Views)

Re: roaming

Hi Jrpm,


log into your Virgin Mobile account then click on the "Plan and device" tab.

Go to "Manage my services" > set "Roaming" to ON & "International call barring" needs to be set to OFF.

Make the change by moving the "switch" in your account.
(Click the other side of the rectangle box).


After changing the settings, allow time for your account to update then reboot your phone.

(It may take a while for the change to come into effect, periodically turn your phone off/on until it finds and selects a network).


Alternatively if you can use another phone to call customer services: +447953 967 967 they will be able to set this up for you.


AlexKid :-)

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