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new contract

Dear sir/madem

I am writing to you today that applied for a contract with you and got the
package what suits me best and I was hoping too find out how I know the
order as been placed and how long it will take for you to send me an email
about this I sign up last week for an iphone 6 but no reply and I have
applied for a samsung s6 with tab for £33 pound a month and I was hoping
you sent me an email too confirm this!! I am indeed for a new phone for my
personal use.
Please can you get in contact with me asap and discuss the information and
the order with me my mobile number is [removed] and I know its 48 hour
email write back but it didn't do it last time!!!



[MOD EDIT: Mobile number removed, please review the Forum Guidelines]



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Forum Team (Retired) BenD_H
Forum Team (Retired)
Message 2 of 2
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Re: new contract

Hi Luke1995,


Thanks for coming by to us here in the Community, I'd like to give you a warm welcome from all of us on the team Smiley Happy


That's great news you've decided to take out those great handsets from us, in case you're wondering why the post looks different, we've had to take off the mobile number as we don't want everybody knowing it. 


From what it sounds like here your order may not have gone through as smoothly as we'd have liked, I'd recommend giving our helpful mobile care team on 789/ 0345 600 0789 and we'll be sure to make sure everything goes through as planned and we can get those beauties out to you right away Smiley Happy



Let us know how you get on. 



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