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CarlH2010
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low network signal strength

Hi,

my Samsung S3 LTE is showing no bars, 1 bar or - rarely - 2 bars.

Other phones in the house (on Vodafone) are showing higher signal strength so it cannot be an external environmental factor.

The phone status (in device settings) shows a current signal strength of -105 dBm and 4 asu (although the latter drops to 1 to 2 as standard).

The mobile network type is HSPA but mobile network type shown as "disconnected"

 

Any ideas?

 

Carl

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Forum Team
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Re: low network signal strength

Hi Carl,

 

Thanks for posting. I'm very sorry to hear your mobile signal strength isn't very strong.

 

In order to help further I'd need you to answer the following questions:-

 

Have you got problems making/receiving calls?

Have you got problems sending/receiving texts?

Have you had better signal previously?

 

I've managed to check the local masts in your area and I can see a few have been down which could be causing this problem. I'd recommend you keep a close eye on things over the next few days and see if there are improvements.

 

Hope to hear from you soon.

 

Thanks


Rich
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