had a voice mail from Virgin Medea

[Walter]

I had a voicemail from Virgin Medea but as I have severe hearing inpermnt I could not understand..I Vedian phone leave a text message 

[Ashleigh_C]

Hi there @Walter 

Thank you so much for your post and welcome to the community forums, it's great to have you back.

I am so sorry that you were not able to hear the message from us, I would be more than happy to take a look via a private message to see what this was in regards to.

I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.
 

[Walter]

I have a problem with the menu system press  1 and so so and so on .

Why dose VM uner stand

[Ashleigh_C]

I'm sorry to hear this @Walter I have popped you a PM now so I can look into this further with you, please do pop back to me when you can. 

[Walter]

I do not have a Virgin / ntl land line

I still cannot accsess my [MOD EDIT: Personal info]

[Walter]

I still cannot accsess my [MOD EDIT: Personal info] I do not have a line. I  do not leave a  voicemnail just text

[Gareth_L]

Hello Walter.

Thanks for your reply.

We can see you are already in a private message with one of our team.

It would be best to carry on with that as we wouldn't want to complicate matters.

Gareth_L