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becki1
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early upgrade

I want to upgrade my phone early (roughly 8 months) and am willing to pay the remaining contract for the phone, as my daughter wants my phone. My problem is that I have an old contact where my bill isn't split into 2 (phone and bill), where do I find out how much I have to pay? Also, my contract was half price because I had been a customer for over 6 years, and my phone is now even cheaper than what I currently pay. Is this fair? Should virgin have offered me a cheaper price when they dropped prices?
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Forum Team (Retired) Mat_H
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Re: early upgrade

Hi Becki1,

 

Thanks for posting Smiley Happy

 

Good question!

 

With regards to the early upgrade fee. This will be your monthly fee times by the remaining amount of months. You can give us a call on 789 or 0345 6000 789 and we'll give you a definite number because of your half price fees. If the price was dropped when the contract started, we wouldn't have offered the cheaper price if a fee had alread been agreed.


Let me know how you get on.


Thanks,

Mat


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