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data roaming not working

Sorry if this is a repeat but previous post does not show, I could have put it in a different category.
I am in Spain, text and phone work but no data.
Data roaming is enabled on my phone, I have bought a travel pass and received a text to let me know that the 30 days have started.
I have texted Status to 23456 and received instruction s to buy a travel pass. I have phoned customer support and a Mike checked things for a while before he enabled data roaming. He said I'd get a Text within the hour 2hours later no text and no change in status. Any chance e of some help.
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Re: data roaming not working

Hi Ronr,
Welcome to the community and thanks for posting. I'm very sorry to hear you're having trouble with the EU data pass.
I've responded to your post here.
To avoid confusion please reply to me on that one.

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