• 4
  • 0
  • 0
Joining in
Message 1 of 4
Flag for a moderator

Wrong Tablet (thinking of cancelling)

Hi there

just upgraded to your sony xperia m4 aqua and tablet deal with the tablet been the Archos 70 Platinum Android tablet instead I received the Alcatel Pixi 3 7-inch WiFi Android tablet which is actually a little inferior to the one stated , so I rang up to ask and when I mentioned the tablet i had recieved the person i spoke to Anna told me I could receive either Tablet with the phone not the one stated on the deal

Is she correct you can dish out any tablet or was I just fobbed off ?

It does not state on your site that any Tablet could be received which I think is misleading to say the least

I have 14 days to cancel this and I might do so and move elsewhere if a suitable explanation is not received


Mr Gordon Webb

0 Kudos
  • 8.26K
  • 236
  • 340
Forum Team (Retired) Mat_H
Forum Team (Retired)
Message 2 of 4
Flag for a moderator

Re: Wrong Tablet (thinking of cancelling)

Hi Gordon,

Thanks for your post Smiley Happy

Sorry to hear that you're not happy with the tablet. I've looked into this and I can't see any specific tablet name on our side. Was this on the site when you purchased it?

Let me know when you can.



Who's who? Find out more about our community members. Good folk to know

0 Kudos
  • 117
  • 24
  • 41
Up to speed
Message 3 of 4
Flag for a moderator

Re: Wrong Tablet (thinking of cancelling)

Erm, had a quick look and on this page -
The headline is "Sony Xperia M4 Aqua Black with FREE Archos 70 Platinum Android tablet".
  • 1.46K
  • 184
  • 378
Knows their stuff
Message 4 of 4
Flag for a moderator

Re: Wrong Tablet (thinking of cancelling)

Take a screen grab of the web page along with the URL

If you get nowhere with Virgin, Trading Standards may be your next move.

0 Kudos