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Why no voicemail ring back option

Hello all,

My previous network provider had the option on voicemail to press 3 to call back the person who had left a message. Pretty basic and useful stuff so I thought, until I joined Virgin who cannot offer this service. Consequently one is scrambling around for a pen and paper to scribble down a left number, this in 2016! Am I alone in finding this unacceptable?

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Forum Team (Retired) Mat_H
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Re: Why no voicemail ring back option

Hi Sims,

Welcome to the forums Smiley Happy


I'm sorry that you're not happy with this feature not being available currently. I'll be sure to feed this back for you.


Sorry that I couldn't be of more help at this moment.

Let me know if you have any other questions.



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