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Voicemail disappeared again

After a load of problems back in December, my voicemail was sorted.  And it's worked fine until a few days ago when it's disappeared.

I dial the voicemail number, it says I have no messages, my greeting is there and so on.  But when someone rings, it doesn't trigger.

I've reported it and I now have to wait 5 days because everything looks okay from the Virgin/EE end.

I'm really getting to the end of my tether with this.  I'm trying to secure a new position for when my contract ends in a few weeks and if people can't leave messages, I'm losing out.

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