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Using Mobile abroad

Hi, I Have an unlimited package with my mobile, calls text, data,  Will I get charged extra If I use my phone abroad?, thanks :-)

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Re: Using Mobile abroad

Hi Nicola_B,


Welcome to the community and thanks for posting.
The package you're on only counts for UK based calls, texts and data. If you're going abroad it will cost depending on what you use the phone for. You can check the costs of everything and the reception here.
If you want to use your phone abroad you'll need to check whether roaming is enabled on your account. If you're on pay monthly this is automatically switched off to avoid any unwanted charges.
You can now enable this via your online account. Please click  here to log in and follow these steps:-
Online account > Plan and device > Manage services > Going abroad
Hope this helps.


Forum Team
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