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mathew5502
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Unable to Cancel my phone

Hi,

 

So at the end of May 2015 i moved to Sweden and wanted to cancel my phone sim contract. I cancelled my direct debit to indicate i no longer want to use the service. I cant call because i have no access to a phone from here in Sweden. I am now being charged from june-july for a service i have no used. Please can you assist me with cancelling my contract? Why is it so difficult to do so!? I thought i called to cancel my contract but apparently this has not been acted upon by Virgin.

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enlli
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Re: Unable to Cancel my phone

You do not cancel your contract by simply cancelling your direct debit. Virgin will still try and take money and you could find yourself getting a bad credit score for non payment. 

 

You will have to ring 0044 345 6000 789 if you are in Sweden to do so. Best find a phone because you will be liable to charges if you don't

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