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Signed up for mobile contract, but yet to hear from anyone.

I set up a order for phone + contract morning, after putting in all my details and receiving the confirmation email saying that my order had been processed, I noticed that at the end of the email this was added

"Unfortunately there'll be a slight delay processing your order due to a technique glitch at our end. We'll be in touch in the next 24 hours to complete your order."

It currently has been over 24 hours and I have yet to be contacted, is there any way to find out what is happening with my order?

Many Thanks



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Re: Signed up for mobile contract, but yet to hear from anyone.

 Hi Colintrr,


you and countless others I'm afraid. This "glitch" has lasted four months now.

All I can suggest is wait and this post may be picked up by one of Virgin's forum team.

Or you could try giving Virgin mobile customer services a call on 789 from a Virgin mobile if you already have one

0345 6000 789 from any other phone and see if they can tell you anything about your order.


AlexKid :-)

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