I got the update a couple of months ago and everything was fine. In addition to the obvious visual change, I noticed my phone kept telling me I was on "EE" rather than "virgin".
About two weeks later, I got another update - no visual changes apart from the phone now telling me I was on "virgin". My phone now takes about 5 times longer to boot, and often crashes. I'm due for an upgrade in October so I thought I would just put up with it. That was until I noticed that I now only get sound on boot through the speaker and when using a bluetooth headset. Audio through the phone speaker no longer works.
(1) The phone is not muted! :-)
(2) All sounds are at maximum.
(3) Have cleared cache.
(4) Have factory reset at least 5 times.
I'm thinking that it an OS issue with the latest update. It may be the OS or a compatibility issue with one of my apps.
I may factory reset one more time and not install any apps to see if it is an app issue, however does anyone on here have any ideas please?