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johnnyrunning
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Pin doesnt work on new phone

Hi

Ive got a real problem with my new phone its not accepting my new pin, so basically I have no phone because my old phone seems to have transferred over so cannot make calls.

My new phone is not accepting 7890 the default pin it's saying its incorrect

Martyn

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Forum Team
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Re: Pin doesnt work on new phone

Hi Martyn,

Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are experiencing a problem with your new phone not accepting the PIN. Has this been sorted out for you since your post?

If you are still having an issue with this, please send a private message to me so that I can look into this further for you.

Please provide the following details:

  • Full name
  • Mobile number

To PM me, simply:

  • Click on my forum name on the left of this post.
  • Go to my profile.
  • On the right had side, select the 'send me a message' option.

 

Kind Regards,

Terri

Virgin Media Forum Team


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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