This is the only way so far to get any message to virgin mobile
[MOD EDIT: Mobile number removed, please review the Forum Guidelines]
I cancelled the lot and went back to sky, but i'm loathed to change my number again, having said that I could get a PAC code......Good luck
Welcome to the community and thanks for posting.
Sorry to hear you're having difficulties activating your phone with us.
I'd like to get this sorted for you.
I will send you a private message shortly (red envelope, top left hand side) to gather some details from you.
Look forward to hearing from you.
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can you help me too?
my daughter's phone suddenly stopped working - and lost the sim card - but won't activate (as if a new phone - even though had it for 6 months working fine).
a virgin shop tried a new sim but wouldn't work. called the helpline (several times) they sent new sim - still phone won't activate
shop say phone is faulty but helpline keep sending emails about new ports and thanks for changing to virgin 9we've always been with virgin
help...cant find anyone who understands - the call centre clearly just work from drop down menus... please help
Welcome to the forums
I'm really sorry that your daughter is having some problems with her phone. I want to get this all sorted for you.
If no sim is working inside the phone, this will either mean that the phone has been blacklisted or if it's faulty.
So I can look into this for you, are you able to PM me your full name, mobile number and three characters from your password.
You can do this by clicking on the image of my face and selecting the send me a message option on the right hand side.
Let me know once you've sent this over. Looking forward to hearing from you
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