i spoke with customer services this morning around 9.00am as my phone was suspended. Everything got sorted and she said that my phone would be back on within the hour! Nearly 12 hours later and it's still off. I have just spoke again with customer services who said that she refreshed the system and to turn the phone off for 5 mins and everything would be ok. Guess what it isn't!!!! How long does it take and when will my phone be back up and running!!!!!