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trickydickyo
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Oops, something's gone wrong! Yet Again......

I've been with Virgin Media for years - now got an offer for a mobile - register and went to buy, set up direct debit etc, last screen to "checkout" and "Oops, something's gone wrong!"

Now every time i login via every type of browser possible i always get "Oops, something's gone wrong!" - its driving me nuts, i want to spend my money with you as i have done for 11 years with Media - but Mobile seems to have a totally different life of its own that has bizarely a different website from media!

someone just tell me what i need to do apart from calling and going through 30 mins of press 1, press 2, press 1

 

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Forum Team (Retired) Mat_H
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Re: Oops, something's gone wrong! Yet Again......

Hi Trickydickyo,


Welcome to the forums Smiley Happy

 

I'm really sorry to hear that you've had some issues with using the Mobile site. I want to get this all sorted for you.

 

On the browser that you're currently using, is it possible for you to clear your cache, browsing history and cookies?

 

I just want to eliminate this as a potential cause before looking at this from an account point of view.

 

Give this a go and let me know how you get on Smiley Happy


Thanks,

Mat
 


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