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granneb
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No numbers STILL

When oh when are Virgin going to sort out the problem of customers unable to access there phone account fully. For me Im still unable to access additional numbers registered to my account.

 

There are many posts on this forum highlighting the same problem, its not as though Virgin are unaware of the situation, so can we stop fobbing customers off and just simply get the problem resolved

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Forum Team
Forum Team
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Re: No numbers STILL

Hi granneb

 

I'm really sorry to hear you're having issues accessing additional numbers on your online account.

 

As you mentioned in your post, our team are aware of this, and rest assured we're doing everything we can to resolve this for affected customers as soon as possible.

 

Many thanks

Mark Y
Forum Team

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