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jeffc41
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No Mobile phone signal

I have been with Virgin Mobile since they first began as has my partner. Where we live the signal checker says very good reception however in my home we have zero signal. This is now getting me down. I have tried getting an ee signal booster which did not work. Is there anything I can do or do I have to leave Virgin, which I do not want to do?

Why does Virgin mobile not have a signal booster box as all the other networks do for problem areas?

Any help would be greatly appreciated!

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Forum Team (Retired) Mat_H
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Re: No Mobile phone signal

Hi Jeffc41,


Welcome to the forums Smiley Happy


I'm sorry that you're having some signal issues while at home. I want to look into this for you.

 

So I can do this, are you able to PM me your full postcode? You can do this by clicking on the image of my face and selecting the send me a message option.

Looking forward to hearing from you.

 

Thanks,

Mat


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