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New sim, no voicemail


I upgraded to the 4G service which takes effect 17 December, I received my sim card, unlocked it, set everything up and so on - I've kept my original number, everything is working fine.

Except for voicemail. 

I've spoken with support on 789, they've reset it, told me to restart phone and try again, I try the setup but after recording my message it says it can't save it and to speak to support.  I've now spoken to them 3 times and am no further.

I've tried the *#67# as suggested by support but the box comes up with everything as not being forwarded. 

I'm at a loss as to what to do next. I'm on the lookout for a new job so agencies are going to be calling me, I need voicemail!!

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Message 2 of 2
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Re: New sim, no voicemail

Hi pendle666


Sorry to read of your voicemail problems and how its impacting the job hunt, I appreciate this is going to be a frustrating time without voicemail.

I would like to see if I can help get this sorted for you and will follow this post up by sending you a PM with further details.

Look forward to hearing from you!



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