I ordered a nano sim yesterday for my new phone and when I had received it I sent a text message through my old normal sim to make the switch and now the old one no longer works and my new sim isn't activated or hasn't started up yet. Can this be checked for me please. The number is **********************
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Not via the Forum. You'll have to phone VM Mobile on 0345 6000 789 on a landline. And I have asked the Mods to remove your phone number. This is a public forum. Do you really want to get weird calls??
Superuser 2016/17 Use Kudos to say thanks Mark answer as "helpful" only when the problem is solved Please don't send me private messages unless I ask you to. I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.